DSTECHUAS

Replacement & Repair

Replacement & Repair

Replacement & Repair

  • Monday, 25 April 2022
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After-sales service

1. DS warrants that you will get free repair service or replacement from material and workmanship defects under normal use in accordance with DS’ user manual, safety guidelines, specifications, per-flight checklist and service communication.

2. Warranty: warranty period starts on the day such product is delivered. Warranty period 90 days.

3. How to obtain warranty service

You can contact DS by email, Facebook, whatsapp. Provide the invoice or other valid proof of purchase.

 

This policy does not cover the following:

× Crashes or fire damage caused by non-manufacturing factors, including but not limited to, pilot errors.

× Damage caused by unauthorized modification, disassembly, or shell opening not in accordance with official instructions or manuals.

× Water damage or other damages caused by improper installation, incorrect use, or operation not in accordance with official instructions or manuals.

× Damage caused by a non-authorized service provider.

× Damage caused by unauthorized modification of circuits and mismatch or misuse of the battery and charger.

× Damage caused by flights which did not follow instruction manual recommendations.

× Damage caused by operation in bad weather (i.e. strong winds, rain, sand/dust storms, etc.)

× Damage caused by operating the product in an environment with electromagnetic interference (i.e. in mining areas or close to radio transmission towers, high-voltage wires, substations, etc.).

× Damage caused by operating the product in an environment suffering from interference from other wireless devices (i.e. transmitter, video-downlink, Wi-Fi signals, etc.).

× Damage caused by operating the product at a weight greater than the safe takeoff weight, as specified by instruction manuals.

× Damage caused by a forced flight when components have aged or been damaged.

× Damage caused by reliability or compatibility issues when using unauthorized third-party parts.

× Damage caused by operating the unit with a low-charged or defective battery.

× Loss of, or damage to, your data by a product.

× Any software programs, whether provided with the product or installed subsequently.

× Failure of, or damage caused by, any third party products

× Damage resulting from any non-DS technical or other support, such as assistance with “how-to” questions or inaccurate product set-up and installation.

 

 

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